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Two prior vendors had given up. It was running in production inside six weeks.

Client
Withheld under NDA
Seat
Fractional CTO
Work
Application repair
The situation

The application handled a process the business could not invoice without. It had been built by one developer, extended by a second firm, and abandoned by both. There was no documentation, no test environment, and nobody left who could describe how it worked.

Two vendors had already quoted a full rebuild. Neither could say what the existing system did in enough detail to replace it safely.

The decision

Repair before replace. A rebuild was the more expensive answer to a problem nobody had diagnosed yet, so the first week went to reading the system rather than pricing its replacement.

Access, credentials and hosting recovered and brought under the client's own accounts.
The failure paths that stopped invoicing identified and fixed first, ahead of anything cosmetic.
Documentation written as the work happened, not scheduled as a later phase.
A replacement plan produced at the end, with the parts that could safely be left alone named.
The outcome

The application was stable and in production six weeks after we took it over, with the business running on it and a documented path for what happens next.

Numbers slot
Any of these would strengthen the page: incidents before and after, hours of manual workaround removed, or the rebuild cost avoided. One figure is enough.
Read next: application repair, software project rescue, and the CTO seat.

Book a technical assessment.

One week, fixed fee, written findings, and a straight answer about whether we are the right people for this.

support@semremedy.com 216 200 8232